FY25 – Q3
Alxtel – Case Study
How Alxtel Found Stability and Success with Euna Supplier Network
Alxtel Inc. is a digital transformation and IT support company headquartered in Silver Spring, Maryland. The firm primarily serves the state, local, and education (SLED) market, but has increased their support in the federal space as well.
Alaa Negeda, CEO of Alxtel, and his team of just 19 people have built the company to become a trusted name among public agencies, namely in the Northern Virginia, Maryland and Washington D.C. area, supporting critical government operations and contributing to the strength of the local economy.
With relationships being at the heart of how Alxtel works, they deliver real impact and value to their clients. “For some of our largest customers, we fulfill more than 60% of their technology needs,” Alaa said.
Challenges: Private Sector Instability
When the COVID-19 pandemic began, Alxtel faced a new reality. Like many businesses, the company saw just how unstable the private sector could be in the face of economic disruption. Work that once seemed steady quickly slowed, and the uncertainty made it difficult to plan for growth.
“It was a difficult moment,” Alaa reflected. “We realized the private sector could be unpredictable in ways we couldn’t control. We needed a more stable source of income; something we could count on even in uncertain times.”
That realization pushed Alxtel to focus more deeply on public sector contracting. Government agencies still needed technology solutions and support, and procurement remained steady even as the broader economy shifted. For Alxtel, this move offered the stability and reliability that had been missing.
Solution: Fast, Simple, Cost-Friendly Implementation
In 2021, Alxtel starting using Euna Supplier Network as its public sector bidding solution of choice. The experience of getting started was immediate and seamless.
“The registration process was so simple,” Alaa recalled. “We were able to get up and running right away with the free plan. It didn’t require a big investment of time either, which was important for us. Everything was designed to be user-friendly from the very beginning.”
The Free plan allowed them to:
- Connect directly with agencies
- Discover opportunities by visiting various agency bid portals
- Submit bids across the full lifecycle
“Compared to other solutions, bidding with Euna Supplier Network is incredibly straightforward,” he shared. “It’s well organized, and it makes my team’s job so much easier. I know exactly what I need to respond to, and everything is uploaded in one specific place.”
But soon, Alxtel wanted more than just access. Because they were focusing their business efforts more on the public sector, they were spending an immense amount of time registering with every single agency to get bid notifications and clicking through portal after portal just to see if opportunities existed.
They were looking for more efficiency, and that is exactly what the Pro plan offered. With Pro, they could finally search and match opportunities at scale, without the grind of checking and registering with every agency individually.
Upgrading to Pro unlocked tools that transformed how they approached selling into the public sector. Instead of spending hours searching through hundreds of agency portals to find opportunities that could fit, Axtel was able to unlock advanced opportunity search, called Bid Board, to easily and accurately scour opportunities from thousands of agencies in seconds.
And beyond bid notifications from only registered agencies, Axtel began receiving keyword-based daily recommendations from thousands of public sector agencies through Pro Bid Matching, a feature that quickly became a critical part of their process.
“I put my keywords into the dashboard, and Euna Supplier Network Pro does its magic. It finds the opportunities that are a perfect fit for us and brings them to our attention, even if it is for an agency that we haven’t yet registered with.”
The success of that early implementation in 2021 has since led Alxtel to become one of Euna’s most vocal champions. With Euna Supplier Network being directly tied to Euna Procurement—a solution built for public agencies to draft, publish, and evaluate bids—the relationship between agencies and suppliers is seamless. “I want my customers to have the same efficiency we do,” Alaa said. “I’ve already helped Maryland Courts and other agencies make the switch.”
Results: Efficiency, Wins, and Lasting Relationships
Since incorporating Euna Supplier Network into their workflow, Alxtel has experienced a complete shift in how they approach selling to the public sector. What was once time-consuming and stressful has become a process that feels effortless, leading to
13 awarded public-sector contracts across the Euna network.
“Euna Supplier Network makes the public sector bidding process extremely easy with zero chance of bidding mistakes,” Alaa shared.
“It’s really a piece of cake to use. When we’re working in the solution, we feel relaxed knowing that it’s doing the heavy lifting for us.”
That sense of ease shows up in practical ways, too. Alaa no longer feels the need to plan weeks in advance just to prepare a bid response. “With Euna Supplier Network, it’s fast to find a relevant bid and determine if it’s the right one for us because we can see all the key details right away, including the scope of work. Submitting is just as easy because the system walks you through the process step by step.”
Perhaps most importantly, Euna Supplier Network has helped Alxtel deepen relationships with agencies. As Alaa explained, “It’s easy to bid on contracts and get a foot in the door. Once we’re working with agencies consistently, we’re able to build trust and create lasting relationships that strengthen our business over time.”
One of the clearest indicators of success is Alxtel’s performance at the Maryland Health Benefit Exchange, where the company now fulfills 60% of their technology needs. For Alaa, that success is tied to the clarity and organization Euna Supplier Network provides. “When bidding is this organized, it levels the playing field and lets us focus on putting forward the strongest proposal possible,” he explained.
After upgrading to the Pro plan, Alxtel found that the advanced opportunity search tool, Bid Board, was an extremely useful feature. Alxtel now has visibility into all opportunities that can directly impact revenue. “I can access a wide scope of public sector bidding opportunities within the system,” Alaa noted. “It lays out each opportunity clearly and helps me see what I can convert into business for Alxtel.”
That accessibility is paired with affordability when it comes to the Pro plan, something Alaa sees as essential for leveling the playing field. “Compared to other platforms, Euna Supplier Network Pro is very affordable and much easier to use. It allows small businesses like ours to compete with big-name suppliers and still win large government contracts.”
When asked how he recommends Euna Supplier Network, notably the Pro plan, to others, Alaa’s response captures both the humor and sincerity of his experience:
“I tell people, ‘I want to save your life. I want you to become unstoppable. Because when you start using Euna Supplier Network Pro, you will become unstoppable—it’s so easy. They do all the heavy lifting for you, and within just a few weeks, you’ll see the difference.’”
Want even more opportunities? Upgrade to Euna Supplier Network Pro and gain access to even more bid matches. With Pro, you’re not limited to agencies you’re already registered with. Instead, you’ll receive bid recommendations from all agencies in your region (up to 900 agencies) that match your commodity codes, unlocking more matches, more bids and more chances to win.
Conclusion
For Alaa, Euna Supplier Network has become part of his everyday routine. “I come to the office. I get my coffee. I open Euna Supplier Network . It’s that simple,” he said.
By combining strong client relationships with the efficiency of Euna Supplier Network, Alxtel has positioned itself as both a technology partner and a trusted guide in public sector contracting. For Alaa and his team, that’s a winning combination.
You can have that advantage too! Sign up for Euna Supplier Network today and start uncovering more of the right bids, faster.